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Frequently Asked Questions

Here you will find information relating to some of the most commonly asked questions regarding renting a vehicle with Sovoycars. Selecting a heading will allow you to view a list of questions and answers relevant to that topic. If you’re unable to find a response to your question on this page, you may feel free to contact us at our number at + 212 614 65 65 65, or you may contact us today.

How do I reserve a car at Casablanca Airport?

You can reserve a car by booking through our online platform or by contacting our customer service team.

What documents do I need to rent a car?

You will need a valid driver's license, a credit card in the name of the main driver, and a passport or national ID.

What type of vehicles do you offer?

We have a wide range of vehicles from economy cars to luxury models, including SUVs and minivans.

Is there an age limit to rent a car in Casablanca?

The minimum age is typically 21, but may vary by car type. Drivers under 25 will likely have to pay a young driver surcharge.

Do you require a deposit?

Yes, a security deposit is required at the time of rental. The amount depends on the car category.

Is insurance included in the rental price?

Basic insurance is included, but we also offer additional coverage options for your peace of mind.

What fuel policy do you have?

Most vehicles are rented with a full-to-full fuel policy, meaning you must return the car with a full tank of fuel.

Are there any mileage restrictions?

We offer unlimited mileage.

Is an International Driving Permit (IDP) required to rent a car in Morocco?

No, an International Driving Permit is not mandatory. You can rent a car with a driver's license written in Roman alphabet. However, if your license is in a different script, an IDP is recommended.

What are the age requirements for renting a car in Morocco?

Generally, the minimum age to rent a car in Morocco is 21 years old. However, some rental companies might have a higher minimum age requirement. Additionally, drivers under 25 may be subject to a young driver surcharge.

Is it necessary to have car insurance when renting a car in Morocco?

Yes, it’s advisable to have car insurance. Basic insurance is usually included in the rental price, but it’s often recommended to get additional coverage such as Collision Damage Waiver (CDW) and Theft Protection for better protection.

Can I take the rental car into neighboring countries like Spain or Europe?

Generally, rental companies in Morocco do not allow their vehicles to be taken outside of the country. You must check the terms and conditions of the rental company for specifics on cross-border travel.

What type of fuel is commonly used in Morocco, and how much does it cost?

In Morocco, petrol (unleaded gasoline) and diesel are widely available. Prices vary but as of my last knowledge update in September 2021, the average price was around 10-12 Moroccan Dirhams per liter for petrol. Keep in mind that fuel prices fluctuate.

Is it safe to drive in Morocco?

While driving in Morocco is generally safe, it can be challenging for those not accustomed to local driving habits. Traffic can be chaotic in cities, and road conditions vary. It’s important to stay vigilant and follow traffic rules.

Do I need to pay tolls on Moroccan highways?

Yes, there are tolls on some Moroccan highways. They are relatively inexpensive and can be paid in cash (Moroccan Dirhams).

What should I do in case of an accident or breakdown?

In case of an accident, it's important to report it to the police. For breakdowns, contact the rental company’s roadside assistance if it’s included in your rental agreement, or you may need to contact a local towing service.

Can I rent a car in one city and drop it off in another?

Yes, many rental companies in Morocco offer the option of picking up a car in one location and dropping it off in another. However, this service usually comes with an additional fee known as a “one-way fee”.

What documents do I need to rent a car in Morocco?

You will typically need a valid driver’s license, a credit card in the name of the primary driver, and a passport or ID proving your identity. Some rental companies may also ask for additional documentation or proof of insurance.

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